What does a property management company do?

A residential property management company acts as the owner’s agent to assist with leasing, rent collection, maintenance coordination, lease renewals, and day-to-day administration of a rental property in accordance with the management agreement, lease terms, and applicable Texas law.

At One Innovative Management, we treat your home as if it were our own by managing it responsibly, communicating clearly, and focusing on long-term property protection.

 

How much does property management cost in Houston?

Property management fees in Houston commonly range from 8%–12% of collected rent, depending on services provided, property type, and management structure. Leasing, renewal, and administrative fees may apply.

All fees are disclosed in writing in the management agreement and applicable fee schedule prior to execution.

 

Are there hidden fees?

All fees and reimbursements are outlined in the written management agreement and applicable fee schedule. We do not charge fees that are not disclosed in writing.

We believe owners should understand their costs clearly before signing any agreement.

 

How do you communicate with property owners?

Owners are provided access to reporting tools and a designated point of contact for property-related matters. We provide updates regarding leasing activity, maintenance coordination, and material issues affecting the property.

Response times may vary depending on urgency, but we strive for clear and timely communication.

 

Do you approve repairs without the owner’s permission?

Repair authorization limits are established in advance in the management agreement. Except for emergencies or situations requiring immediate action to mitigate damage or comply with legal obligations, owner approval is obtained before authorizing repairs exceeding the agreed threshold.

 

How do you handle maintenance and vendor selection?

Maintenance is coordinated based on availability, licensing, scope of work, and the needs of the property. Any applicable coordination fees or practices are disclosed in writing.

Our focus is resolving issues appropriately and documenting the process clearly.

 

How do you screen tenants?

Tenant screening is conducted in compliance with the Fair Housing Act and other applicable laws. Screening criteria may include income verification, rental history, and background information as permitted by law.

While no screening process can eliminate all risk, our goal is to place qualified tenants and reduce avoidable issues.

 

How do you handle lease renewals?

We monitor lease expiration dates and communicate with owners regarding renewal options, tenant performance, and current market conditions.

Renewals are managed in accordance with lease terms, the management agreement, and applicable law, with the goal of supporting informed owner decisions.

 

What qualifies as an emergency?

An emergency is generally defined as a condition that threatens health or safety or could cause significant property damage if not addressed promptly.

In such cases, necessary action may be coordinated consistent with the management agreement and applicable law. Owners are notified as soon as reasonably possible.

 

Do I retain control over my property?

Yes. Property owners retain decision-making authority over their property, subject to the lease, management agreement, and applicable law.

Our role is to provide professional management support and recommendations while keeping owners informed.

 

What if I want to terminate the management agreement?

Management agreements may be terminated in accordance with their written terms. We believe professional relationships should be based on service and trust.

 

Why choose One Innovative Management?

Many property owners seek professional management after experiencing unclear communication, unexpected fees, or inconsistent oversight elsewhere.

Our guiding principle is simple:

We treat your home as if it were our own.

That means managing your property with care, transparency, professionalism, and respect for Texas law.